Returns-Portal
Not satisfied with your purchase?
We’re sorry to hear that your purchase didn’t fully meet your expectations. We’re here to make the return process as simple and convenient as possible for you.
Important return information:
Our return policy offers free returns within 14 days and for orders over €50. For orders under €50, you have the option to download a return label for €4.90 or handle the return yourself. The €4.90 will be deducted from your refund amount.
Please enter your 4-digit order number, starting with #, to initiate the return.
Note: This must be the same email address used to place the order. If you are unsure, check to which address the order confirmation email was sent.
