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order and delivery information
We process your order in 1-3 working days. Delivery times vary depending on the country:
All items are carefully packaged. Please report any external damage within 5 days.
right of return
You have a 14-day free return policy. A return label will be provided online.
Please note: For orders under €50, a fee of €4.90 for the return label will be deducted from the refund amount.
Hygiene items such as erotic and cosmetic products cannot be returned if the seal has been removed.
How long does delivery take?
Delivery takes 5-12 working days, depending on the destination country.
Is return shipping free?
You have a 14-day free return policy. A return label will be provided online.
Please note: For orders under €50, a fee of €4.90 for the return label will be deducted from the refund amount.
What payment methods do you offer?
We accept PayPal, credit cards (Visa, Mastercard, Amex), Klarna and more.
How can I contact customer service?
By email: office@awkflagship.shop or WhatsApp: +43-670-3061132 .
Can I cancel or change my order?
Changes or cancellations are only possible within 4 hours of ordering.
Where will the goods be shipped from?
Our goods are shipped from Spain, the Czech Republic and Italy.
How long does delivery take?
Delivery takes 5-12 working days, depending on the destination country.
Is return shipping free?
Yes, returns via our returns portal are free for orders over 50€ and within 14 days.
What payment methods do you offer?
We accept PayPal, credit cards (Visa, Mastercard, Amex), Klarna and more.
How can I contact customer service?
By email: office@awkflagship.shop or WhatsApp: +43-670-3061132 .
Where will the goods be shipped from?
Our goods are shipped from Spain, the Czech Republic and Italy.
What should I do if I ordered to the wrong address?
Delivery addresses cannot be changed after the order has been placed. Packages that are not delivered will be returned to us and the purchase amount will be refunded.
| Attribut | Details |
|---|---|
| Produktname | Silicone-Based Lubricant Eros Silk (500 ml) |
| Produkttyp | Sex & Sensuality, Care and Stimulation |
| EAN (Barcode) | 4035223155004 |
| SKU | S4001301 |
| Hersteller | Eros |
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