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Frequently asked questions about shipping, returns and service

How long does shipping take?

Delivery takes 5-12 working days, depending on the destination country.

Is return shipping free?

Yes, returns via our returns portal are free for orders over 50€ and within 14 days.

What payment methods do you offer?

We accept PayPal, credit cards (Visa, Mastercard, Amex), Klarna and more.

How can I contact customer service?

By email: office@awkflagship.shop or WhatsApp: +43-670-3061132.

Can I cancel or change my order?

Orders can only be changed or cancelled within 4 hours of being placed. If this deadline has passed, you can return the items within 14 days of receipt.

Where will my order be shipped from?

We ship from our warehouses in Spain, the Czech Republic and Italy.

What should I consider when perceiving perfumes?

Important information on perfume perception
The perception of a perfume is subjective and depends on various factors such as season, skin type, humidity and hormonal balance.

Changes by the brand
Brands reserve the right to change packaging or formulation (e.g. EDT 4-9% flavors, EDP 8-15%). These changes may result in slight fragrance variations.

Legal Notice
Changes to the wording or design do not constitute grounds for a claim. Thank you for your understanding.

Chanel

Chanel perfume and sunglasses in the AWK flagship shop

Welcome to Chanel Perfume and Sunglasses at the AWK Flagship Shop! Discover the fascinating world of timeless fragrances and stylish sunglasses from Chanel, which stand for elegance, sophistication and luxury.

Chanel Perfume-Timeless Fragrances for Discerning Women and Men

The Chanel perfumes are known for their timeless elegance and distinctive fragrances. Experience the variety of sensual floral notes, woody accents and fresh nuances that charm the senses. Each fragrance of Chanel is a unique composition that will emphasize your personality and leave a lasting impression.

Chanel sunglasses-stylish accessories for a glamorous look

The Chanel sunglasses are more than just a protection from the sun. They are a statement of style and glamour. Discover a variety of elegant designs, from timeless classics to trendy models. Each Chanel sunglasses will add an unmistakable touch to your look and make you shine.

Immerse yourself in the world of Chanel perfume and sunglasses at the AWK Flagship Shop. Discover the timeless elegance of the fragrances and the stylish accessories that will perfect your look and give you a touch of luxury.