Shipping and Payment

1. Delivery, availability of goods

1.1. We have an order processing time of 1-3 working days. The delivery time depends on the respective country:

Shipping times:
Germany: Up to 10 working days
Austria: Up to 12 working days
France & Netherlands: Up to 12 working days

If the seller accepts this.
1.2. If not all ordered goods are in stock and this is expressly stated in the respective item description, the seller is entitled to partial deliveries at his own expense, insofar as this is reasonable for the buyer. The parts of the order that will be available at a later date will be delivered to the buyer within the delivery time announced on the respective item page. If there are unforeseen delivery delays for part of the goods and not mentioned in the item description, the seller will inform the buyer without delay. In this case, the buyer is free to withdraw from the contract or to agree to one or more partial deliveries.
1.3. If the ordered goods are not available because the seller is not supplied with this goods by his supplier through no fault of his own, the seller can withdraw from the contract.
1.4. Buyers will be informed about delivery times and delivery restrictions (e. g. Restriction of deliveries to certain countries) on a separate information page or within the respective product description.
1.5. The goods are shipped with one of the following shipping service providers: Chrono, Correos, Correos International, Dachser, Deutsche Post, DHL, DHL Freight, GLS, Hermes, Austrian Post, Pallet Delivery, Postal Service, SEUR, TNT, UPS.

2. prices and shipping costs

2.1. All prices that are stated on the Seller's website are to be understood in EURO including the applicable statutory value added tax.
2.2. In addition to the prices quoted, the seller will charge shipping costs for the delivery. The shipping costs will be clearly communicated to the buyer during the ordering process.

3. payment arrangements

3.1. The buyer can choose from the available payment methods during and before the completion of the order process. The following methods of payment are available: credit cards (Maestro, Visa/Mastercard, American Express), payment service providers (Amazon Pay, EPS (only in Austria), Google Pay, Klarna, PayPal, Shop Pay).
3.2. With the payment service provider Klarna, buyers can choose between "instant transfer", "direct debit" and "invoice".

3.2.1. "Immediate transfer": there are no additional fees, an extension of the payment term is not possible.

3.2.2. “Direct Debit”: there are no additional fees, an extension of the payment term is not possible.

3.2.3. "Invoice": there are no additional fees, the specified payment term is 14 days from the shipment of the goods, an extension to 30 days is possible. In the event of failure to pay, dunning fees and default interest (according to § 1333 para. 2 ABGB). An installment payment can be agreed directly with Klarna. Further information is available at the following links:

Buy now. Pay under this in 2 months Link .
Buy now-pay later (payment term 14 days) under this Link .
Buy now-pay later (payment term 30 days) under this Link .
Conditions for the Klarna Shopping Service under this Link .
Klarna General Terms and Conditions under this Link .

 

3.3. Payment must be made in advance without deduction.

3.4. The buyer does not have a right to set off.

 

Version: 20220101